Two people. One problem. Zero HR interventions — if you handle it right.
Workplace conflict doesn't start with lawyers. It starts with a comment that wasn't addressed, a misunderstanding that hardened into a story, and a manager who hoped it would resolve itself. This module covers the difference between productive and destructive conflict, how to have a direct resolution conversation that actually works, when to escalate to mediation or formal process, and where behaviour crosses into bullying under the Fair Work Act 2009 and psychosocial risk under the WHS Act 2011.
Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.
Two people. One problem. Zero HR interventions — if you handle it right.
Workplace conflict doesn't start with lawyers. It starts with a comment that wasn't addressed, a misunderstanding that hardened into a story, and a manager who hoped it would resolve itself. This module covers the difference between productive and destructive conflict, how to have a direct resolution conversation that actually works, when to escalate to mediation or formal process, and where behaviour crosses into bullying under the Fair Work Act 2009 and psychosocial risk under the WHS Act 2011.
Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.
