Welcome to The Grid

When something goes wrong and no one is around, the margin for error disappears. Lone workers need a plan — and so does the business that sends them out.

Lone workers — anyone who works without immediate access to colleagues or supervision — face a distinct set of risks that most workplaces underestimate. This module covers your WHS obligations for lone workers, risk assessment for lone working situations, check-in procedures and monitoring systems, personal safety strategies for customer-facing roles, how to respond to duress, and what documentation your business needs before a worker heads out alone.

• Who counts as a lone worker under the WHS Act

• Risk assessment for lone working: what factors to consider

• Check-in procedures, escalation protocols, and monitoring technology

• Personal safety in customer-facing lone work situations

• Duress signals and safe exit strategies

• Psychosocial risks of sustained lone working

• Documentation and due diligence requirements

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Fraud doesn't only happen in large corporations. It's more common in small businesses — because the controls are weaker and the trust is higher.

Workplace fraud costs Australian businesses billions each year, and the most common perpetrators are trusted, long-term employees. This module covers the most common types of financial fraud in SMB environments, the fraud triangle, the red flags every manager and employee should recognise, how to build basic internal controls, and what to do if you suspect fraud is occurring — including your legal protections as a whistleblower.

• The fraud triangle: pressure, opportunity, and rationalisation

• Common fraud types in Australian SMBs: cash, invoice, payroll, expense, and cyber

• Red flags in employee behaviour and financial data

• Basic internal controls that deter fraud without creating bureaucracy

• Segregation of duties and dual authorisation explained

• Whistleblower protections under Australian law

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Motor vehicle incidents are one of the leading causes of work-related fatalities in Australia. If your staff drive for work, this is a non-negotiable.

Driving for work — whether in a company vehicle or a personal car — is a workplace activity and falls under your WHS obligations. This module covers fatigue, distraction, and speed as the three primary risk factors, your legal obligations as a PCBU, pre-trip vehicle checks, journey management planning, driving in adverse Australian conditions, and what to do after a work-related incident.

• WHS obligations for work-related driving

• Fatigue: the science, the signs, and how to manage it

• Mobile phones, distraction, and the law

• Pre-trip vehicle inspection — the FLOWER check

• Journey management planning for long or remote trips

• Driving in adverse conditions: rain, fog, heat, wildlife

• Post-incident obligations and the correct reporting process

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Every business that uses chemicals — from cleaning products to industrial solvents — has legal obligations most owners don't fully understand.

The WHS Regulations 2017 require businesses to identify hazardous chemicals, obtain and maintain Safety Data Sheets, implement appropriate controls, and ensure workers understand the risks before they handle anything. This module covers what makes a substance hazardous, how to read an SDS, correct labelling and storage, PPE selection, spill response, and what your business must document to stay compliant.

• What makes a chemical "hazardous" under Australian law

• Safety Data Sheets (SDS): how to read and use them

• GHS labelling: symbols, signal words, and hazard statements

• Correct chemical storage and segregation requirements

• PPE selection for chemical hazards

• Spill response procedures and emergency contacts

• WHS Regulations 2017 documentation and register obligations

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Grabbing the wrong extinguisher on a Class F fire doesn't put it out. It spreads it. Your team needs to know which is which before the alarm sounds.

This module covers the six Australian fire classes, which extinguisher type to use on each, the PASS technique for correct extinguisher operation, when to fight and when to evacuate, warden roles and the warden hierarchy, AS 1851 maintenance requirements, and the most common causes of workplace fires and how to prevent them. Essential for anyone in a warden role or working in an environment with fire risk.

• Australian fire classes A through F and what causes each

• Extinguisher types: water, foam, CO2, dry powder, wet chemical

• The PASS technique — step by step

• When to fight a fire and when to get out

• Emergency warden hierarchy and area warden duties

• AS 1851 maintenance and compliance requirements

• Fire prevention in common workplace environments

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

You don't need to be a trained first aider to save a life. But you do need to know when to act and who to call.

This module is for every worker — not just the first aider. It covers your legal obligations under the WHS Regulations 2017, when and how to call 000 effectively, how to recognise and respond to common workplace medical emergencies, how to support a colleague experiencing a mental health crisis, and what happens after a serious incident including notification obligations and team support.

• First aid legal obligations: WHS Regulations 2017 and first aider ratios

• When and how to call 000 — and what to say

• Common workplace medical emergencies: recognition and initial response

• Anaphylaxis, burns, severe bleeding, head injury and more

• Responding to acute mental health emergencies at work

• Post-incident obligations: notification, scene preservation, and EAP

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

One unlawful interview question can undo an entire hiring process. Most businesses don't know which questions those are.

Australian anti-discrimination law applies at every stage of recruitment — from the job ad to the final decision. This module covers which protected attributes you cannot discriminate against, how to write lawful job ads and selection criteria, what you cannot ask in an interview and what to ask instead, how to conduct lawful background and reference checks, and how to document your hiring decision in a way that protects your business if a complaint is ever made.

• Protected attributes and discrimination law (federal and state)

• Writing lawful job ads and setting genuine selection criteria

• Interview questions you must never ask — and what to ask instead

• Reasonable adjustments for candidates with disability

• Lawful background checks, police checks, and reference checking

• Documenting your hiring decision for legal defensibility

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Engaging a contractor doesn't transfer your WHS obligations to them. You need to know exactly where your duty of care ends — because legally, it goes further than most people think.

Under the WHS Act 2011, your duty of care extends to every person carrying out work for your business — whether they're on your payroll or not. This module covers who counts as a worker under the Act, what you must do before a contractor starts work, how to manage volunteer safety, induction requirements, supervision obligations, and what to do when something goes wrong on site.

• The WHS definition of "worker" — broader than most businesses realise

• Contractor prequalification, SWMS, and permit to work

• Volunteer WHS obligations and practical safety steps

• Site induction requirements and documentation

• Ongoing supervision: what level is enough?

• Notifiable incidents and insurance obligations

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Musculoskeletal injuries are the most common workplace claim in Australia. Most of them are preventable.

Sore backs, repetitive strain, and poor lifting habits don't just hurt workers — they drive your workers comp premiums up and your productivity down. This module covers your legal obligations under the WHS Act 2011 and the Model Code of Practice: Hazardous Manual Tasks, correct manual lifting technique, workstation setup for desk-based workers, safe equipment use, and how to identify and report ergonomic hazards before they become injuries.

• Legal framework: WHS Act 2011 and Hazardous Manual Tasks Code

• Safe lifting technique — the 7-step approach

• Workstation ergonomics for desk-based workers

• Safe use of trolleys, pallet jacks, and lifting equipment

• Team lifting coordination

• Hazard identification, reporting, and the Hierarchy of Controls

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Your staff knowing what to do in an emergency is not optional. It's a legal requirement.

Every Australian workplace must have an emergency plan — and every worker must know what it says. This module covers the legal obligations under the WHS Act 2011, how to respond to different emergency types, the correct evacuation process, the role of wardens and assembly points, and how to document your emergency planning so you're audit-ready. Practical, Australian-specific, and built for the businesses where most emergencies actually happen.

• Emergency planning obligations under the WHS Act 2011

• Types of workplace emergencies and appropriate responses

• Evacuation procedures, routes, and assembly points

• Emergency warden roles and the RACE framework

• Drill requirements and emergency plan documentation

• Certificate of completion included

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

WHS obligations don't end at the office. Remote work is now normal and most SMBs have never addressed it formally.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

The conversation managers hate having. This gives them something to point to instead of having it themselves.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Answering professionally, taking messages, handling difficult callers, representing the business well. Universal audience — receptionist to tradie's apprentice.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Award obligations around breaks, notice periods, overtime, and swaps. A daily legal risk for SMBs who don't know the rules.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Aimed at the supervisor or team leader running someone's first few days — what to cover, what paperwork is required, how to set someone up to succeed. Broader audience than just managers.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Temperature control, cross-contamination, personal hygiene, storage. Huge market across hospitality, retail food, and catering.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Retail, hospitality, trades — covers reconciliation, shortfalls, and what counts as theft. Protects the business from both mistakes and dishonesty.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Refunds, guarantees, misleading conduct in plain English. Aimed at the staff member at the counter, not a lawyer

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

How to stay safe, set limits, and disengage without making things worse. Covers verbal abuse, threatening behaviour, and when to involve a manager or call for help. Real WHS angle here too — employers have a duty to protect staff from customer aggression.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Clear process for frontline staff — de-escalating, resolving, and when to escalate. Every SMB owner's recurring nightmare.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

A respectful workplace isn't built by accident. It's built on purpose.

Most businesses want an inclusive workplace. Far fewer know what that actually requires — legally, practically, and every day. This module covers the full Australian anti-discrimination framework: what the Respect at Work Act 2022's positive duty means for your organisation, what protected attributes are covered under the Sex Discrimination Act 1984, Racial Discrimination Act 1975, Age Discrimination Act 2004, and Disability Discrimination Act 1992, and what vicarious liability means if your team gets this wrong. It also covers what inclusion looks like in practice — in meetings, in feedback, in hiring — and what every employee should do when they witness something that isn't right.

Fully interactive. Quiz-driven. The module that turns good intentions into a genuinely inclusive culture.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Resilience isn't about pushing through. It's about knowing when not to.

53% of Australian workers report feeling burned out. It's not a personal weakness — it's a predictable response to chronic, unmanaged workplace stress, and it costs Australian organisations billions annually. This module redefines what resilience actually is, explains the three dimensions of burnout as classified by the WHO, and covers what the WHS Act 2011's psychosocial hazard obligations and the Fair Work Act's Right to Disconnect (2024) mean for your business. Practical, honest, and grounded in evidence.

Fully interactive. Quiz-driven. The wellbeing training your team will actually use.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Your most frustrating colleague makes perfect sense. Once you understand this.

Most workplace friction isn't about bad intentions — it's about different natural approaches to work, communication, and decision-making. This module helps your team understand four common working styles, how to adapt without losing themselves, why the Platinum Rule outperforms the Golden Rule, and where assumptions about personality cross into discrimination under the Fair Work Act 2009, the Age Discrimination Act 2004, and the Disability Discrimination Act 1992. Practical, evidence-based, and immediately applicable.

Fully interactive. Quiz-driven. The training that makes diverse teams actually work.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Two people. One problem. Zero HR interventions — if you handle it right.

Workplace conflict doesn't start with lawyers. It starts with a comment that wasn't addressed, a misunderstanding that hardened into a story, and a manager who hoped it would resolve itself. This module covers the difference between productive and destructive conflict, how to have a direct resolution conversation that actually works, when to escalate to mediation or formal process, and where behaviour crosses into bullying under the Fair Work Act 2009 and psychosocial risk under the WHS Act 2011.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

The conversation you've been avoiding is costing you more than you know.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

It's closer to your supply chain than you think.

Modern slavery operates across industries, geographies, and supply chains that touch everyday Australian businesses — in agriculture, construction, hospitality, cleaning, and garment manufacturing. The Modern Slavery Act 2018 requires large businesses to report on it. The Criminal Code Act applies to everyone. This module covers what modern slavery actually looks like, how to assess the risk in your supply chain, the warning signs in your own workplace, and what to do if you see them.

Fully interactive. Quiz-driven. The awareness training Australian businesses can no longer afford to skip.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Most people don't set out to cross the line. They just don't know where it is.

A gift. A favour. A facilitation payment that "everyone does." Bribery doesn't always look like bribery — until it does, and by then the damage is done. This module covers the Criminal Code Act 1995, what counts as a bribe (including offers that are never delivered), how to handle gifts and hospitality without creating a conflict of interest, and what whistleblower protections under the Treasury Laws Amendment 2019 actually cover. Relevant for every role that touches procurement, suppliers, or government.

Fully interactive. Quiz-driven. Know where the line is — before you cross it.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

What stays in the business, stays in the business.

A misdirected email. A casual conversation in a café. A client list taken to a new job. Most privacy and confidentiality breaches aren't malicious — they're careless. And under the Privacy Act 1988, careless now costs up to $50 million. This module covers the Australian Privacy Principles in plain English, what the Notifiable Data Breaches scheme requires, the implied duty of confidentiality that survives employment, and the five daily habits that eliminate most of the risk.

Fully interactive. Quiz-driven. Essential compliance training for every Australian team.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

One post. One screenshot. One very awkward Monday morning.

The Fair Work Commission upholds dismissals for social media posts made on personal accounts outside work hours — regularly. Your employees may not know where the line is. This module makes it clear: what they can and can't post, what the Defamation Act 2005 and Privacy Act 1988 say about online content, why "private" doesn't mean protected, and how to build a professional online presence that opens doors instead of closing them.

Fully interactive. Quiz-driven. The clearest social media training available for Australian businesses.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Forty-five minutes. An agenda. No one checking their phone. It's possible.

The average employee attends 62 meetings a month and considers half of them a waste of time. That's not a minor frustration — it's a significant and avoidable cost. This module teaches your team how to decide whether a meeting should exist at all, how to run one that actually produces decisions, and how to close it so actions get done. It also covers what the Fair Work Act 2009 says about mandatory attendance outside ordinary hours — something most managers don't know until it's too late.

Fully interactive. Quiz-driven. Your next meeting will be 30 minutes shorter.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Knowing how to use it right can supercharge your team.

AI tools are already in your workplace — whether you introduced them or not. The question isn't whether your team uses AI. It's whether they use it well, safely, and in line with your obligations under the Privacy Act 1988 and Australia's emerging AI governance framework. This module covers what AI actually is (and isn't), how to get better results from it, what never to enter into a public tool, and what the Australian Government's Voluntary AI Safety Standard 2024 expects of businesses like yours.

Fully interactive. Quiz-driven. The training your team needs before AI becomes a liability.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Leadership Essentials for New Managers – Stop Doing. Start Leading.

The skills that made someone a great employee are different from the ones that make a great manager. This module bridges that gap — fast.

The manager mindset shift, effective delegation, SBI feedback, and the science of team motivation — all applied through realistic leadership scenarios. Referenced against the Fair Work Act 2009 National Employment Standards, anti-bullying provisions, and general protections, so new managers understand their legal obligations from day one.

Fully interactive. Quiz-driven. Built for the deep end.
Less overwhelm. More confidence on day one.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Customer Service Excellence – Turn Every Interaction Into a Loyalty Moment.

Great service isn't instinct — it's a skill set. This module teaches it in 30 minutes flat.

Learners work through the psychology of complaints, the language of great service, the HEAT de-escalation model, and how to go genuinely above and beyond. Grounded in Australian Consumer Law and the Privacy Act 1988 — so your team understands not just how to serve customers well, but what the law requires of them.

Fully interactive. Quiz-driven. Ready to launch in your brand.
Less theory. More conversations that actually land.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Workplace Safety & Hazard Awareness – Know the Risks. Meet the Law.

Turn every employee into an active contributor to a safer workplace — in under 30 minutes.

Five sections guide learners through Australian WHS law, hazard identification across five categories, the Hierarchy of Controls, and real-world incident scenarios. Built around the Work Health and Safety Act 2011, with direct references to PCBU duties, notifiable incidents, and the right to refuse unsafe work.

Fully interactive. Quiz-driven. Legally grounded.
Less box-ticking. More genuine understanding.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Time Management & Personal Productivity – Work Smarter. Protect Your Best Hours.

Busyness isn't productivity. This module teaches your team the difference — and what to do about it.

The Eisenhower Matrix, time blocking, focus science, and interruption management — all delivered through real scenarios and applied practice. Includes coverage of Fair Work Act entitlements around maximum hours and the 2024 Right to Disconnect, so employees understand their legal protections as well as their productivity habits.

Fully interactive. Quiz-driven. Immediately applicable.
Less calendar chaos. More output that actually matters.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Cybersecurity Basics for Employees – Your Team Is the Firewall.

82% of data breaches start with a human. This module makes sure yours isn't one of them.

Phishing recognition, password hygiene, MFA, safe working habits, and real social engineering scenarios — built around the Privacy Act 1988 Notifiable Data Breaches scheme, the Spam Act 2003, and the Criminal Code Act 1995. Employees learn exactly what to do (and what not to do) to protect themselves and the business.

Fully interactive. Quiz-driven. Genuinely protective.
Less IT jargon. More decisions your team will actually get right.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Effective Business Communication – Say What You Mean. Get What You Need.

Most workplace problems are communication problems. This module fixes the most common ones.

Channel selection, clear business writing, active listening, and a structured approach to difficult conversations — with worked examples, before-and-after comparisons, and real scenarios. Grounded in Privacy Act, Spam Act, and Fair Work record-keeping obligations, so learners understand both the craft and the compliance dimension of workplace communication.

Fully interactive. Quiz-driven. Practically focused.
Less friction. More outcomes.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Unconscious Bias & Workplace Inclusion – Build a Fairer Team. Meet Your Legal Obligations.

Every workplace has bias. The ones that outperform are the ones that know how to manage it.

Six bias types, real hiring and performance scenarios, and practical interruption strategies — all anchored to Australia's positive duty framework under the Respect at Work Act 2022, the Sex Discrimination Act, and federal anti-discrimination law. Learners finish with skills they can use tomorrow, not just awareness they'll forget by Friday.

Fully interactive. Quiz-driven. Defensibly compliant.
Less awareness-washing. More measurable behaviour change.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Finance Fundamentals for Non-Finance Staff – Understand the Numbers That Drive Your Business.

You don't need to be an accountant to think like one. This module gives every employee the financial fluency to make better decisions.

Revenue, profit, cash flow, margins, budgets, variances, and the ROI mindset — explained through plain-language examples and practical scenarios. Anchored to the Corporations Act 2001, GST Act, Taxation Administration Act, and fraud provisions under the Criminal Code, so finance literacy connects directly to real accountability.

Fully interactive. Quiz-driven. Commercially grounding.
Less mystery. More financial confidence at every level.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.

Psychosocial Safety in the Workplace – Protect Your People. Fulfil Your Duty.

Psychological safety is no longer optional — it's a legal obligation. This module prepares your entire workforce for what that means.

All 14 psychosocial hazard categories, bullying and harassment in detail, the four-step risk management framework, and a clear picture of what a genuinely safe team culture looks like — built around the WHS Act 2011, the 2023 Model WHS Regulations Part 3.6, Safe Work Australia's Code of Practice, and the Respect at Work Act 2022. One of the most legally significant modules in the suite.

Fully interactive. Quiz-driven. Duty-of-care ready.
Less policy theatre. More workplaces where people actually thrive.

Please note — the module will be delivered within 24 hours of receiving payment OR 48 hours after branding information is received.